FREQUENTLY ASKED QUESTIONS
Q. What is The Data Science Skool?
A. The Data Science Skool (DSK) is an independent, 3rd party online learning support portal created for learners registered with institutions and organizations who are partners of DSK, or with whom, DSK has partnered for providing learning assistance and support.
Q. Who has prepared content that is available on the Data Science Skool?
A. The content available on Data Science Skool (DSK) has been prepared by individual experts, publishers and independent practitioners, and no university, or institution or certification agency is involved at any stage. The curricula followed by content creators is distilled from those prescribed by leading global institutions and organizations like Google, SAS, DASCA and Microsoft among others. The copyrights belong to individual authors and publishers.
Q. Why am I not able to see the content or videos?
A. DSK content is gated and is open only for individuals registered with DSK partner organizations, universities, certification bodies and institutions. One has to sign-in to access the content on DSK. Please use the sign-in credentials you received from your training provider or institution or certification body after registering in its training or certification program.
Q. What type of computing environment do I need for this course?
A. You need to have a computer running one of the following operating systems: Microsoft Windows, version XP or greater (XP, Windows Vista, or Windows 7 and 10); Apple OS X, version 9 or higher; most distributions that have been released within the past two years should work.
Q. Can I use the content provided here for preparing for certification or university exams?
A. You are not advised to rely on the content here for your exams. The content provided on DSK is only to assist comprehension and provide opportunity for practicing applying important data analytics or application development techniques and concepts. The content shared on DSK has not been created with any particular or specific examination in view.
Q. What training programs or certifications can I use the Data Science Skool for?
A. As mentioned above, the content on DSK is not prepared for any specific training, or academic or professional certification program or any exam in particular. However, the content has been found suitable by a wide variety of data science professional and aspirants including those registered in bachelor’s and master’s programs in universities as well as those pursuing certifications like Certified Analytics Professional, Data Scientist, Big Data Analytics, Big Data Engineering certifications of DASCA; SAS Certified Big Data Professional, Open CDS certification; SAS Certified Advanced Analytics Professional; SAS Certified Data Scientist; Google Certified Professional Data Engineer and Google Data Machine Learning certification among others.
Q. Do I get any reading material or online book along with the videos?
A. Books or reading material are not a standard or mandatory accessory for video content on DSK. The video content provided on DSK may or may not have companion books or reading material. Please check the specific course-bundle to find out the inclusions.
Q. Do I need to pay for the content/ courses/ bundles separately?
A. No, you do not need to pay for learning on this portal. You only need an authorization to access the resources.
Q. How do I Sign into the Data Science Skool?
A. To sign-in, go to https://www.datascienceskool.com/users/sign_in and enter the username and password provided to you by your institution. Contact us for further assistance at- email@example.com
Q. How do new users Sign-in?
A. Only candidates registered in programs of clients and partner of the Data Science Skool can access courses and learning material. New users can sign-in after creating their account and completing their registration in any of the programs offered by DSK partner institutions.
Q. What should I do if I forget my password?
A. Click 'Forget Password', on the sign-in page of The Data Science Skool. Enter your registered email id, you will be sent the link to reset your password with your registered email address. In case your problem is not yet resolved, please contact the Support Team at firstname.lastname@example.org
4. Student Dashboard
Q. How can I resume where I left off after being interrupted?
A. Once you click on the chapters you would like to continue; our program is designed to resume from where you have previously left off. You can also mark your content file incomplete; in case you want to continue later.
Q. Is the content available in other languages?
A. The content is currently available only in English.
Q. Are my courses updated regularly?
A. Yes, the course content is in accordance with the most recent trend in the market and is updated regularly.
Q. Will I be able to interact with the course instructors?
A. No, this is a self-paced course, where the contents are prerecorded for learners to proceed on their time, at a pace that suits their personal schedule. As a result, there are no opportunities to interact directly with the course instructors.
Q. Do we have discussion forum of the course?
A. No, this is a self-paced course to support your learning, and there is no provision for community interaction.
Q. Will certificates be awarded after finishing all the course modules?
A. No, The Data Science Skool is neither a certification provider, nor an exam or testing service. DSK is only an online learning platform designed to help learners get in-depth knowledge of the relevant course. It supports your learning.
Q. How do I turn off my subtitles?
A. In the video, at the right-hand corner of the video seeker, click caption (CC), and select ‘OFF’ to turn off your subtitles.
Q. Is the course content downloadable?
A. No, the course content is copyright protected, therefore, cannot be downloaded. To access the content, the student needs to have internet access.
5. Course reports
Q. How do I check if a video module is complete?
A. In the dashboard- reflection of 100% on the video module will indicate its completion.
Q. I reviewed a course module in the Online Learning Platform, but the system is not registering my completion. How do I move on?
A. Be sure that you have opened and reviewed every page or slide of the course and seen all of the content of videos in the Online Learning Platform. Additionally, if there are interactive questions or assessments, be sure to complete those. The update depends on the speed of your bandwidth. If the course module is still not showing complete, please contact the Support Team for assistance- email@example.com
Q. When will I be able to view the Online Learning Platform?
A. "The Data Science Skool," is a self- paced learning program that is made available 24*7 once you make the necessary payments.
Q. For how long will this Online Learning Platform be available to me?
A. Please check with your institution/ organization/ certification body for exact information on the content availability on DSK. Usually, you should be able to access content on DSK until the completion of your training or certification program.
Q. Can I extend the validity of the course?
A. Please check with your institution/ organization/ certification body for exact information on the validity and extendibility of content availability on DSK. Usually, you should be able to extend the validity and availability of content, if you get an extension on your training or certification program.
7. Contact Information
Q. Do you provide phone support?
A. Currently we don’t have a provision for phone support. However, in case you have any query, you can send us an email at firstname.lastname@example.org and we will get back to you within 24 business working hours.
Q. Where can I reach you for questions or help?
A. All questions, inquiries, and comments can be sent to us at email@example.com