Frequently Asked Questions

1.General Information

Q. What is The Data Science Skool?

A. The Data Science Skool (DSK) is an independent, 3rd party online learning support portal created for learners registered with institutions and organizations who are partners of DSK. 

Q. Why am I not able to see the videos?

A. One has to sign-in to see the videos. Please use the sign-in credentials you received after registering in the training or certification program

  • It provides you a myriad of information at just a screen away
  • Streamlines your learning
  • Learning not hindered by time and various other restrictions
  • Provides continuous learning available as and when needed by the learner

Q. What type of computing environment do I need for this course?

A. You need to have a computer running one of the following operating systems: Microsoft Windows, version XP or greater (XP, Windows Vista, or Windows 7 and 10); Apple OS X, version 9 or higher; most distributions that have been released within the past two years should work.

2. Pricing

Q. Do I need to pay for this course separately?

A. No, you do not need to pay for learning on this portal. You only need an authorization to access the resources.  

3. Access

Q. How do I Sign into the Data Science Skool?

A. To sign-in, go to and enter the username and password provided to you by your institution. Contact us for further assistance at-

Q. How do new users Sign-in?

A. Only candidates registered in programs of clients and partner of the Data Science Skool can access courses and learning material. New users can sign-in after creating their account and completing their registration in any of the programs offered by DSK partner institutions. 

Q. What should I do if I forget my password?

A. Click 'Forget Password', on the sign-in page of The Data Science Skool. Enter your registered email id, you will be sent the link to reset your password with your registered email address. In case your problem is not yet resolved, please contact the Support Team at 

4. Student Dashboard

Q. How can I resume where I left off after being interrupted?

A. Once you click on the chapters you would like to continue; our program is designed to resume from where you have previously left off. You can also mark your content file incomplete; in case you want to continue later.

Q. Is the content available in other languages?

A. The content is currently available only in English.

Q. Are my courses updated regularly?

A. Yes, the course content is in accordance with the most recent trend in the market and is updated regularly.

Q. Will I be able to interact with the course instructors?

A. No, this is a self-paced course, where the contents are prerecorded for learners to proceed on their time, at a pace that suits their personal schedule. As a result, there are no opportunities to interact directly with the course instructors.

Q. Do we have discussion forum of the course?

A. No, this is a self-paced course to support your learning.

Q. Will certificates be awarded after finishing all the course modules?

A. No, The Data Science Skool is not a certification provider, it is an Online Learning Platform designed to help learners get in-depth knowledge of the relevant course. It supports your learning.

Q. How do I turn off my subtitles?

A. In the video, at the right-hand corner of the video seeker, click caption (CC), and select ‘OFF’ to turn off your subtitles.

Q. Is the course content downloadable?

A. No, the course content is copyright protected, therefore, cannot be downloaded. To access the content, the student needs to have internet access.

5. Course reports

Q. How do I check if a video module is complete?

A. In the dashboard- reflection of 100% on the video module will indicate its completion.

Q. I reviewed a course module in the Online Learning Platform, but the system is not registering my completion. How do I move on?

A. Be sure that you have opened and reviewed every page or slide of the course and seen all of the content of videos in the Online Learning Platform. Additionally, if there are interactive questions or assessments, be sure to complete those. The update depends on the speed of your bandwidth. If the course module is still not showing complete, please contact the Support Team for assistance-

6. Validity

Q. When will I be able to view the Online Learning Platform?

A. "The Data Science Skool," is a self- paced learning program that is made available 24*7 once you make the necessary payments.

Q. For how long will the Online Learning Platform be available to me?

A. The validity of the Online Learning Platform is active till the applied credential is active.

Q. Can I extend the validity of the course?

A. Yes, the validity of the course can be extended, if you renew the given credential.

7. Contact Information

Q. Do you provide phone support?

A. Currently we don’t have a provision for phone support. However, in case you have any query, you can send us an email at and we will get back to you within 24 business working hours.

Q. Where can I reach you for questions or help?

A. All questions, inquiries, and comments can be sent to us at